Filing complaints

Any member of the URL university community can use the following form to contact the URL Ombudswoman, Dr. Rosa M. Boixareu I Vilaplana, to present complaints and comments.

Any personal data or other information, whether written or oral, which the URL Ombudswoman receives from those requesting the office’s intervention as well as any data obtained through its investigations and, in general, included in the respective case are strictly confidential. Only information considered necessary to process these complaints shall be used.

The URL Ombudswoman shall not respond to any complaints which have not been previously presented to the appropriate bodies/personnel in the corresponding URL centre. Nor will the office respond to any case whose resolution by these bodies is still pending. 

Basic information on personal data protection
Responsible for treatment: Universitat Ramon Llull Fundació. Purpose: to deal with and follow up on complaints, claims, requests for information and mediation submitted to URL Ombudswoman. Legitimation: with the consent of the interested person. The interested person may revoke his or her consent at any time. Addressees: will not be communicated to third parties. Rights of interested parties: you may exercise your rights of access, rectification, suppression, opposition to treatment and request for limitation of treatment by contacting Universitat Ramon Llull Fundació. You will find additional information in this link.


Ramon Llull University
Claravall 1-3. 08022 Barcelona
T. (34) 902 053 010 | (34) 936 022 200
F. (34) 936 022 249 |
NIF G-59069740

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